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Pearlie Why I Choose Wellaholic

Customer Pearlie: Why I Choose Wellaholic

Introduction

Wellaholic was pleased to have local influencer Pearlie (@heypearlie) come on down to try some of our treatments. She first found out about us through Google. Even with the plethora of aesthetic salons out there, she decided to give us a go after taking note of all the positive Wellaholic reviews, as well as all the local beauty awards we’ve won. The one award that tipped her in our favour? The Traveller’s Choice 2020 for being among the Top 1% of all listings on TripAdvisor.

Bright Hill, which is just a short walk from Bright Hill MRT station.

Wellaholic Bright Hill Outlet

She visited Wellaholic Singapore’s brand new outlet at Bright Hill, which is just a short walk from Bright Hill MRT station. Pearlie felt at ease with our bright, comfortable decor, as well as our warm and welcoming staff. Before she arrived, she booked her treatment through our multi-channel booking system, which includes the Fresha app, our online Live Chat, and our hotline. Now, there are Wellaholic WhatsApp numbers available for all of our outlets too.

As she browsed our services to see which ones to try, our staff made sure to hear about her needs before recommending treatments to her. We walk the talk: there’s no hard-selling here with our exceptional customer service. Our staff always make sure to listen carefully before suggesting suitable treatments.

Wellaholic’s Range of Aesthetic Services

Wellaholic’s comprehensive range of aesthetic services impressed Pearlie, as we cover everything from technology facials, permanent hair removal, body sculpting, teeth whitening, hair regrowth, and more. For her visit, she tried the Wellaholic SHR hair removal treatments, which is a better and more effective hair removal method than IPL or OLED as it causes less pain and discomfort. 

She also tried Wellaholic’s signature Wellafreeze 360 Advanced Fat Freezing, one of the most affordable fat freezing treatments in Singapore. To freshen up her complexion before she left, she tried Wellaholic’s Microneedling Facial as well, so she’s able to experience the Microneedling facial benefits such as reduced appearances of pores, acne scars, wrinkles and pigmentation.

Another feature of Wellaholic’s services that gave Pearlie a peace of mind was the thorough research behind each of our treatments.

Affordable Treatments Backed By Science and Research

Another feature of Wellaholic’s services that gave Pearlie a peace of mind was the thorough research behind each of our treatments. We test each of our treatments robustly before we offer it. For Pearlie, our attention to details shows in the immediate results she experienced after her treatments.

Pearlie was also impressed at Wellaholic’s affordable treatments too. This is another of our vision: to help our customers look their best with the best rates in town. With seven Wellaholic outlets across Singapore, Pearlie will have no trouble visiting us again, whether she’s in Tai Seng or in Tanjong Pagar.


With over 8 years of experience in the aesthetics industry, I am passionate about enhancing beauty and wellness through innovative, science-based approaches. As the Aesthetic Director at Wellaholic, I am committed to delivering exceptional services that are tailored to each client's unique needs. My expertise spans across advanced skincare treatments, body sculpting, hair removal services, and nutritional supplements, all aimed at helping clients achieve their personal best.

Serene Chiam, Aesthetic Director

Serene Chiam is the Aesthetic Director at Wellaholic, a well-known aesthetic chain in Singapore. She has more than ten years of experience in the aesthetics industry. With a Bachelor of Health Science (Aesthetics) and CIDESCO certifications, she expertly combines scientific knowledge with practical skills. Serene is known for her personalized approach to beauty, ensuring each Wellaholic client’s journey is unique and transformative. Her significant contributions have been pivotal in establishing Wellaholic’s reputation for excellence in aesthetic wellness.

Contact Serene at [email protected]

Wellaholic – Our Vision and Brand Promise

Uncover the Wellaholic vision and brand promise - Your key to transformative experiences! Explore our commitment to excellence and discover why we're trusted by thousands. Embrace a brand that delivers on its promises today!

Wellaholic Vision and Brand Promise

At Wellaholic, we have a clear vision and brand promise that drives our dedication to helping customers look their best and achieve their aesthetic goals. We strive to provide exceptional service, foster a positive community, and empower our customers to prioritize self-care and embrace a healthier, happier lifestyle.

Wellaholic – Our Value Proposition

1. Affordable Prices. Always

By locating Wellaholic’s outlets close to MRT stations within the city but not at a posh shopping centres which requires us to pay exorbitant rents, Wellaholic is able to pass our savings back to our customers.
Wellaholic conducts periodic surveys to benchmark against our competitors to keep our prices competitive and affordable for our customers.
  • Economical Excellence. Wellaholic maintains affordability through low costs, offering unlimited pricing packages to customers.
  • Smart Locations. Wellaholic places outlets near city MRT stations, avoiding high rents and passing savings to customers.
  • Competitive Insight. Through periodic surveys, Wellaholic ensures its prices remain affordable and competitive.

2. Highly Trained Staff

Wellaholic’s friendly staff are skilled and experienced.
CIDESCO, Beauty Therapy & Salon Management, WSQ for Facial Treatments, etc.
At Wellaholic, all new staff must undergo an intensive training routine before they can treat customers.
Wellaholic holds regular training audits to ensure a high consistency of treatments, for both Asian skin and Caucasian skin types.
  • Commitment to Quality. Wellaholic continually trains staff, ensuring consistent, high-level service.
  • Expert Team. Wellaholic’s friendly staff boasts extensive skills and experience, including CIDESCO and WSQ qualifications.
  • Inclusive Excellence. Regular training audits at Wellaholic ensure consistent, high-quality treatments for all skin types.

3. Easy Online Booking

Never need to wait in line at Wellaholic.
With Wellaholic’s incredible booking system, you can easily choose and book the slot that you prefer, 24/7.
Select your preferred outlet and consultant, as well as your preferred service, at the click of a few buttons.
  • Efficient Scheduling. Wellaholic’s advanced booking system enables real-time tracking of customer appointments.
  • No-Wait Convenience. Wellaholic’s efficient booking system offers 24/7 access to schedule your preferred slot.
  • Easy Customization. Choose outlet, consultant, and service with a few clicks for personalized Wellaholic experience.

4. Multiple Convenience Locations

Wellaholic’s outlets are located within 5 minutes by foot from the various MRT lines.
Wellaholic ensures that our outlets serve multiple train lines to make it easy for our customers to get to us.
Wellaholic will continue to expand to ensure high availability of capacity for our customers’ needs.
  • Convenient Expansion. Wellaholic will keep opening outlets in strategic locations, catering to customer convenience.
  • Accessible Proximity. Wellaholic outlets are within a 5-minute walk from multiple MRT lines for easy accessibility.
  • Expanded Capacity. Wellaholic’s ongoing expansion guarantees ample availability to meet customer demands effectively.

5. We are Open Everyday

Wellaholic understands that our customers sometimes need to have their treatments done only after work.
Wellaholic also recognises that some of our customers are only free during weekends. With this in mind, Wellaholic aims to be open almost everyday.
  • Convenient Hours. Wellaholic operates from 11AM to 10PM on weekdays and 11AM to 8PM on weekends and holidays.
  • After-Work Flexibility. Wellaholic acknowledges the need for treatments after work, accommodating customer schedules accordingly.
  • Weekend Availability. Wellaholic understands customers’ weekend constraints and strives to open almost every day to accommodate them.

Reason 1: Wellaholic’s Unlimited Plans Save You Money

  • Unlimited Hair Removal. Wellaholic offers unlimited hair removal plans with unlimited shots.
  • Pay One Price for All Body Parts. Customers pay one price for unlimited hair removal on all body parts.
  • Huge Cost Savings. Huge cost savings with unlimited plan. No separate fees for different body parts.
Wellaholic Awards over the Years

Reason 2: Wellaholic Has Over 50 Awards and 2000 Genuine Customer Reviews

  • Over 50 Awards. Wellaholic’s treatments have been recognized by top beauty publications such as Daily Vanity, Beauty Insider
  • Over 2000 Verified Customer Reviews. Wellaholic has over 2000 positive reviews from customers around the world.
  • Over 50% Repeat Customers. More than 50% of Wellaholic’s customers are repeat and recurring customers.
Why it is easy to book an appointment at Wellaholic

Reason 3: It’s Easy to Book an Appointment at Wellaholic

  • Open 361 Days Per Year. Wellaholic’s 8 outlets are open 361 days a year, including public holidays for easy bookings.
  • No Queues. Book appointments in advance to avoid long wait times.
  • Easy Online Booking. Customers can conveniently book and reschedule appointments online.
  • No Extra Cost for Choosing Consultant. Customers can choose their preferred consultant for free.

Customer Pearlie: Why I Choose Wellaholic

Discover expert insights on beauty, hair removal, facials, regrowth, teeth whitening, and more at Wellaholic - Singapore's top aesthetic chain.

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