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2021 Wellaholic Youtube & Website - Travellers Choice Awards 2021

Wellaholic is a Winner of Tripadvisor’s Travellers’ Choice Awards 2021

TL:DR Summary

  • Travellers’ Choice Awards 2021: Wellaholic won multiple awards for various outlets by Tripadvisor.
  • Consistent Excellence: Recognized for maintaining high ratings and positive reviews from tourists.
  • Brand Promise Delivery: Committed to affordable, scientifically-backed treatments with easy online booking.
  • Comprehensive Facial Services: Offers a wide range of advanced facial treatments for diverse skin needs.
  • Experienced and Trained Staff: Professional consultants provide quality, safe treatments for both men and women.
  • Affordable Quality Treatments: Competitive pricing makes Wellaholic an accessible choice for aesthetic services.

Introduction

After winning 5 awards at the Daily Vanity Spa & Hair Awards 2021, Wellaholic is pleased to announce that we have a won multiple Travellers’ Choice Awards 2021 for our various Wellaholic outlets by Tripadvisor.

Travellers’ Choice (formerly Certificate of Excellence) recognises businesses that earn consistently great tourist reviews. Approximately 10% of businesses listed on Tripadvisor receive a Travellers’ Choice award. To qualify for Travellers’ Choice, a business must maintain an overall Tripadvisor bubble rating of at least four out of five, have received a minimum number of reviews in the 12-month period that the data was analysed and been listed on Tripadvisor for at least one year. 

Wellaholic Continues to Review and Deliver on Our Brand Promise

At Wellaholic, we are constantly reviewing our Brand Promise, which is to:

  • Provide affordable treatments for our customers
  • Help our customers see results with treatments that are backed by science and research
  • Ensure availability of capacity so that customers can make bookings easily online
  • Deliver exceptional customer service, and listen to our customers

We take this opportunity to thank all our customers for giving us the vote and support. Thank you!!

Founder and Managing Director for Wellaholic, an aesthetic chain with 8 outlets island-wide in Singapore.

Willie Chan, Founder

Willie Chan, a visionary leader and relentless pursuer of excellence, is the Founder and Managing Director of Wellaholic, a renowned aesthetic chain with 8 outlets across Singapore. With a strong belief in evidence-based, effective, and affordable aesthetic treatments, Willie ensures that customers receive the best care possible. His ENTJ Myer-Briggs personality drives him to set clear visions and pursue them without excuses. Willie holds a CIDESCO as well as Beauty Therapy & Salon Management from Brentwood College UK and has studied Operations Management at The Wharton School and Management at Ludwig-Maximilians-Universität München, equipping him with a solid foundation in the business of aesthetics. 

Wellaholic – Our Vision and Brand Promise

Uncover the Wellaholic vision and brand promise - Your key to transformative experiences! Explore our commitment to excellence and discover why we're trusted by thousands. Embrace a brand that delivers on its promises today!

Wellaholic Vision and Brand Promise

At Wellaholic, we have a clear vision and brand promise that drives our dedication to helping customers look their best and achieve their aesthetic goals. We strive to provide exceptional service, foster a positive community, and empower our customers to prioritize self-care and embrace a healthier, happier lifestyle.

Wellaholic – Our Value Proposition

1. Affordable Prices. Always

By locating Wellaholic’s outlets close to MRT stations within the city but not at a posh shopping centres which requires us to pay exorbitant rents, Wellaholic is able to pass our savings back to our customers.
Wellaholic conducts periodic surveys to benchmark against our competitors to keep our prices competitive and affordable for our customers.
  • Economical Excellence. Wellaholic maintains affordability through low costs, offering unlimited pricing packages to customers.
  • Smart Locations. Wellaholic places outlets near city MRT stations, avoiding high rents and passing savings to customers.
  • Competitive Insight. Through periodic surveys, Wellaholic ensures its prices remain affordable and competitive.

2. Highly Trained Staff

Wellaholic’s friendly staff are skilled and experienced.
CIDESCO, Beauty Therapy & Salon Management, WSQ for Facial Treatments, etc.
At Wellaholic, all new staff must undergo an intensive training routine before they can treat customers.
Wellaholic holds regular training audits to ensure a high consistency of treatments, for both Asian skin and Caucasian skin types.
  • Commitment to Quality. Wellaholic continually trains staff, ensuring consistent, high-level service.
  • Expert Team. Wellaholic’s friendly staff boasts extensive skills and experience, including CIDESCO and WSQ qualifications.
  • Inclusive Excellence. Regular training audits at Wellaholic ensure consistent, high-quality treatments for all skin types.

3. Easy Online Booking

Never need to wait in line at Wellaholic.
With Wellaholic’s incredible booking system, you can easily choose and book the slot that you prefer, 24/7.
Select your preferred outlet and consultant, as well as your preferred service, at the click of a few buttons.
  • Efficient Scheduling. Wellaholic’s advanced booking system enables real-time tracking of customer appointments.
  • No-Wait Convenience. Wellaholic’s efficient booking system offers 24/7 access to schedule your preferred slot.
  • Easy Customization. Choose outlet, consultant, and service with a few clicks for personalized Wellaholic experience.

4. Multiple Convenience Locations

Wellaholic’s outlets are located within 5 minutes by foot from the various MRT lines.
Wellaholic ensures that our outlets serve multiple train lines to make it easy for our customers to get to us.
Wellaholic will continue to expand to ensure high availability of capacity for our customers’ needs.
  • Convenient Expansion. Wellaholic will keep opening outlets in strategic locations, catering to customer convenience.
  • Accessible Proximity. Wellaholic outlets are within a 5-minute walk from multiple MRT lines for easy accessibility.
  • Expanded Capacity. Wellaholic’s ongoing expansion guarantees ample availability to meet customer demands effectively.

5. We are Open Everyday

Wellaholic understands that our customers sometimes need to have their treatments done only after work.
Wellaholic also recognises that some of our customers are only free during weekends. With this in mind, Wellaholic aims to be open almost everyday.
  • Convenient Hours. Wellaholic operates from 11AM to 10PM on weekdays and 11AM to 8PM on weekends and holidays.
  • After-Work Flexibility. Wellaholic acknowledges the need for treatments after work, accommodating customer schedules accordingly.
  • Weekend Availability. Wellaholic understands customers’ weekend constraints and strives to open almost every day to accommodate them.

Reason 1: Wellaholic’s Unlimited Plans Save You Money

  • Unlimited Hair Removal. Wellaholic offers unlimited hair removal plans with unlimited shots.
  • Pay One Price for All Body Parts. Customers pay one price for unlimited hair removal on all body parts.
  • Huge Cost Savings. Huge cost savings with unlimited plan. No separate fees for different body parts.
Wellaholic Awards over the Years

Reason 2: Wellaholic Has Over 50 Awards and 2000 Genuine Customer Reviews

  • Over 50 Awards. Wellaholic’s treatments have been recognized by top beauty publications such as Daily Vanity, Beauty Insider
  • Over 2000 Verified Customer Reviews. Wellaholic has over 2000 positive reviews from customers around the world.
  • Over 50% Repeat Customers. More than 50% of Wellaholic’s customers are repeat and recurring customers.
Why it is easy to book an appointment at Wellaholic

Reason 3: It’s Easy to Book an Appointment at Wellaholic

  • Open 361 Days Per Year. Wellaholic’s 8 outlets are open 361 days a year, including public holidays for easy bookings.
  • No Queues. Book appointments in advance to avoid long wait times.
  • Easy Online Booking. Customers can conveniently book and reschedule appointments online.
  • No Extra Cost for Choosing Consultant. Customers can choose their preferred consultant for free.

Wellaholic is a Winner of Tripadvisor’s Travellers’ Choice Awards 2021

Discover expert insights on beauty, hair removal, facials, regrowth, teeth whitening, and more at Wellaholic - Singapore's top aesthetic chain.

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